1. Who we are
This Privacy Policy explains how Aff2Offer Pro (“Aff2Offer”, “we”, “us”, “our”) collects, uses, shares and protects personal data when you visit aff2offer.com, use our affiliate platform at users.aff2offer.com, contact us, or subscribe to our updates. For the purposes of data protection law we are the data controller of the personal data described here.
Address: Room 703, Kowloon Building, 555 Nathan Road, Yau Ma Tei, Kowloon, Hong Kong.
Email: privacy@aff2offer.com (general: info@aff2offer.com)
2. Scope
This policy applies to visitors of our websites, affiliates, advertisers, newsletter subscribers and anyone who contacts us. It does not apply to third-party websites or to the end users who visit pages operated by our affiliates or advertisers; those operators are responsible for their own privacy practices.
3. Data we collect
Data you give us
- Account and application data: name, email, company, country, messenger or Skype handle, traffic sources and verticals you work with.
- Payment data: payout method details (for example PayPal, Payoneer, bank or crypto wallet address), and tax or identity information where we are legally required to collect it.
- Forms and messages: information you send through our contact, application, quote and newsletter forms, or by email, chat or Skype.
Data collected automatically
- Device and usage data: IP address, browser type, device, pages viewed, referring URL, date and time.
- Tracking data: clicks, impressions, conversions, geo, device and traffic source associated with affiliate links and Smartlinks, including parameters you pass to us.
- Cookies and similar technologies (see section 6).
Data from others
Advertisers and partner networks may share conversion and validation data about traffic you send. We may also receive information from fraud-prevention and identity-verification providers.
Website chat assistant. The assistant on our website gives pre-written answers inside your browser and does not send what you type to our servers. If you want us to receive a message, use a contact form or email.
4. How and why we use data
| Purpose | Legal basis (where GDPR / UK GDPR applies) |
|---|---|
| Create and manage your account; review applications | Performance of a contract / steps before a contract |
| Track traffic, calculate and pay commissions | Performance of a contract |
| Detect and prevent fraud, abuse and security incidents | Legitimate interests; legal obligation |
| Respond to enquiries and provide support | Legitimate interests; contract |
| Send newsletters and offer updates | Consent, or legitimate interests where permitted |
| Analyse and improve our website and services | Consent (analytics cookies) or legitimate interests |
| Meet tax, accounting, sanctions and anti-money-laundering duties | Legal obligation |
Our Smartlink technology automatically routes traffic to the best-matching offers using geo, device and behavioural signals about the visitor’s session. This is not used to make decisions that have legal effects on individuals.
5. Sharing your data
We share personal data only as needed and never for sale. Recipients include:
- Payment providers such as PayPal, Payoneer, banks and crypto payment services, to send your payouts.
- Advertisers and partner networks, to validate traffic and conversions.
- Service providers that host our systems, send email, provide analytics, fraud prevention and security.
- Professional advisers, regulators and authorities where required by law or to protect our rights.
- Successors in a merger, acquisition or sale of assets, under confidentiality.
6. Cookies and analytics
We use essential cookies to run the site, and, with your consent where required, analytics cookies. We use Google Analytics 4 (Google) to understand how visitors use our site. Our site also loads fonts and code libraries from third-party content networks (such as Google Fonts, jsDelivr and jQuery CDN), which receive your IP address to deliver those files.
You can accept or decline non-essential cookies in the banner shown on your first visit, and change your choice by clearing your browser storage. See our Cookie Policy for details. You can also block cookies in your browser settings.
7. International transfers
We are based in Hong Kong and our providers may process data in other countries, including outside the EEA and the UK. Where required, we use safeguards such as Standard Contractual Clauses or other approved transfer mechanisms.
8. Retention
| Data | Retention |
|---|---|
| Account and profile data | While your account is active and up to 24 months after closure |
| Payment, invoicing and tax records | At least 7 years, as required for business records |
| Traffic and conversion data | Up to 24 months, then aggregated or deleted |
| Security and server logs | Up to 12 months |
| Support and contact messages | Up to 3 years |
| Newsletter subscription | Until you unsubscribe |
We may keep data longer where needed for legal claims or if the law requires it.
9. Security
We use technical and organisational measures such as encryption in transit, access controls and monitoring. No system is completely secure. If a personal data breach affects your rights, we will notify you and the competent authority as required by law.
10. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or object to processing of your personal data, to receive a portable copy, and to withdraw consent at any time. To exercise a right, email privacy@aff2offer.com. We may need to verify your identity, and we aim to respond within 30 days (45 days for California requests, extendable where the law allows).
If you are in the EEA or UK you may lodge a complaint with your local data protection authority. In Hong Kong you may contact the Office of the Privacy Commissioner for Personal Data.
11. California residents
Under the CCPA/CPRA, California residents may request to know, delete or correct personal information and to opt out of its “sale” or “sharing”. We do not sell personal information for money. Some advertising and analytics technologies may count as “sharing” for cross-context behavioural advertising. To opt out, email privacy@aff2offer.com with the subject “Do Not Sell or Share”, or use a browser Global Privacy Control signal, which we treat as an opt-out request. We do not discriminate against anyone for exercising these rights.
12. Hong Kong and other regions
We handle personal data in line with the Personal Data (Privacy) Ordinance of Hong Kong. Where other laws apply to you (for example in Brazil, Canada, Ukraine or Russia), we respect the rights those laws give you; contact us to exercise them.
13. Marketing emails
You can unsubscribe from newsletters at any time using the link in the email or by writing to us. We will still send service messages about your account, such as payment and policy notices.
14. Children
Our services are for adults aged 18 or over. We do not knowingly collect data from children. If you believe a child has given us data, contact us and we will delete it.
15. Third-party links
Our site and offers may link to third-party websites. We are not responsible for their content or privacy practices.
16. Changes to this policy
We may update this policy from time to time. We will change the “Last updated” date and, for material changes, give a more prominent notice (for example by email or on the site).
17. Contact us
Aff2Offer Pro
Room 703, Kowloon Building, 555 Nathan Road, Yau Ma Tei, Kowloon, Hong Kong
privacy@aff2offer.com · info@aff2offer.com